ABOUT Topdser

We specialize in dropshipping and product sourcing. Topdser connects you to a marketplace of suppliers with millions of products for your ecommerce store. Grow your store in just a few clicks.

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Learn more about selling on Topdser

 

About Topdser

1. What is Topdser?

Topdser is a platform that connects suppliers and retailers, handling communication entirely. As a supplier, your products will be listed on Topdser for other online stores to sell. Retailers on Topdser will add your products to their store through the Topdser app. This way, Topdser is a means for growing sales!
These retailers are looking for quality products with a unique style. You have amazing products that require a market, and what better market than Topdser?


2. Why should I join Topdser as a supplier?

Big Market for your Products
Topdser has more than 10,000 retailers on the platform and every single one of them is looking for products that they can sell.
Topdser is the bridge that connects you to these retailers, and eventually, successful business.
With Topdser, you erase the need to apply to retailers one-by-one and create agreements with each one manually. By connecting to Topdser, you automatically open up to a wide market that is high in demand for your awesome products.

Free Marketing

Marketing can take a backseat- as these retailers will be promoting your products, at no cost to you! In order to gain profits for their own store, retailers will be utilizing all forms of marketing- right from Facebook to emails, advertising your products to the max. The end product of this is the popularity of your products and a gradually increasing consumer base.

Sales hitting the roof

Whether you’re a newbie or an established name in the industry, a few extra sales never caused any harm. Each product that is sold will bring you great profits, and a happy customer means a returning customer.

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3. W‍hat type of products does Topdser require?

Topdser has a wide range of product niches to offer. Here is an exhaustive list of categories that we currently host products in:

  1. Fashion Accessories

  2. Men’s Clothing

  3. Women’s Clothing

  4. Footwear

  5. Bath and Beauty

  6. Consumer Electronics

  7. Pets

  8. Festivals and Party

  9. Sports & Outdoor          

  10. Kids & Babies                      

  11. Home & Garden

  12. Gifts    

  13. Bags & Wallets

  14. Jewelry & Watches

  15. Toys    

  16. Tech Accessories

Even if your products do not fit into these niche, we are open to expanding our range. We would love to bring new and unique products onboard, regardless of the category!‍

4. Which countries do retailers sell in?

We have retailers spread across the map in 28 countries but our top selling retailers are focused in selling in United States.

Again, we would love to add members from the Topdser family from over the global. If your products are the right fit for United States, you are welcome to join our ever-growing team!

Becoming a Topdser supplier

1. What are the requirements to join?

Considering Topdser is a dropshipping platform, and we want to provide the best service in the market, there are certain prerequisites to joining Topdser.

  1. You will need to offer a discount on your products. Remember, these are retailers that require your products and they will need a reasonable profit margin to be able to sell your products. This discounted cost on your products is the incentive they will have to stock your products.

  2. Your product must be able to ship to the United States.

  3. We use Paypal to transfer funds to you. You must have a paypal  to receive your sales money from Topdser.

  4. You agree to not add any extra marketing material to the orders' packages.

  5. Pictures with white background preferred.

  6. The processing and shipping times must be followed. We want to provide a smooth service to our users, and make sure you receive sales from the customer more than once- and accurate shipping times would guarantee that!

2. Where do I apply?

The first step to becoming a supplier on Topdser is filling out this short form: Sell on Topdser. Our supplier relationship team will review your application, and then reach out to you with the further steps! We look forward to seeing you on the platform!

3. How do I get my products listed on Topdser?

Initially our team will do all the legwork. We will ask you to provide us a products CSV that will be used to import all your products to Topdser and get your initial account setup.

 

4. I have filled out the Topdser application, what will happen next?

  1. One of our team members will review your application and get back to you within one business day.

  2. Next steps include - importing all your products to Topdser and activating your account!!

 

5. Do I have to list all my products or I can list a subset of them?

You can choose the products you wish to list on Topdser, which can be a subset of all the products you sell outside of Topdser. You can select the products you want to offer to Topdser and send us a CSV of these!

 

6. How do orders come in?

Orders will come directly to your Topdser seller center account.

7. How to  fullfill orders?

Topdser have intergrated to Shipstation and Teapplix.Orders can auto-import to Shipstation and Teapplix,and auto-sync tracking number to Topdser.If you use other shipping platform, you can export all your orders in a CSV and upload it to your preferred shipping platform such as Shopify, Shipworks etc. Once you have shipped out,you can update the tracking number via upload in Topdser seller center.

8. How will I have to pack the products?

The products will have to be sent out in neutral packages. By this, we mean that your branding will have to be absent from the packaging- the boxes or containers must be standard ones with no promotional material of yours. The reason for this is that our retailers are dropshipping, and would not want to reveal their sources.

 

 9. How much does Topdser cost me?

 You can simply add your products to our inventory and begin selling. We take 8% commissions from orders ! 

 

10.What revenue will I receive?

The Retailers will have your products on your store. When they receive an order for your product, the cost of the product that you have listed on Topdser and the shipping will be deducted from their account. For every order received for your products, you will be paid the product cost and shipping.

For example:

Price (What you have priced the product on Topdser): $25

Shipping cost(Depending on location of customer): Here, $5

Therefore, you will be paid $27.6=(25+5)*(1-8%).

 

11. How do I get paid?

Topdser will pay to suppliers’s bank account on Thursday of each week for orders that have been delivered for 30 days. The payment will come directly to your bank account registered on Topdser.

 

12. How much discount do I need to offer the retailers, to sell on Topdser?

The more, the better!

13. What if I want to stop selling my products on Topdser?

In case you want to cancel your association with us, you will have to inform us at least 2 weeks prior. In this time,you need to disable your products and fullfill all previous orders in Topdser seller center.

14. How will the returns be handled?‍

You will have to support  a 14 day return period.

For the 14 day return policy, the customer will have to ship the product out to you within 14 days after the product has reached them.  The retailer will contact us, we will check if the product falls within the return policy and then inform you. Once you receive the product, notify us-we will refund the customer.

In case the customer simply changed their mind, they will have to pay for the return shipping fee.

However, in case a damaged product or a wrong product is received, you will have to either refund the customer, or ship the right product (at your own expense). If you require the damaged/wrong product to be returned to you, you will have to send a prepaid shipping label to us, and we will send it to the customer.

In all scenarios where a refund is involved, we will refund the customer, and add a negative balance to your account to take off the money from the next order.

15. Can I sell customizable products on Topdser?

You can definitely sell customizable products on Topdser. You will have to explain what part of the product is customized in the description of the product. Also add ‘customizable’ in the title as well so people are aware. Eg. if the customer can have their name printed on a diary, explicitly mention this in the description, along with where exactly their name will appear (show this in the picture).

Please make sure to give information about the font and size too! There will be a note attached with the order which will contain details about the personalization.

For example, if you are selling custom bracelets, the note attached to the order will have the quote or name that should go on the bracelet.

16. Do I need to have a Bank Account to be eligible to sell?

No! All you need to have is a Bank Account. If you do not have a Bank Account, please contact us as we might be able to setup.

Shipping
1. Is it mandatory to offer International shipping?
Simple answer-no!Now you just need to be able to ship to the U.S.
2. What does flat rate shipping mean on Topdser?
All products showing on Topdser is free shipping.To make it easy for retailers to decide on profit margin & marketing budget, we require our suppliers to calculate the shipping cost into the price of the product.This allows the retailer to analyze and mark-up the products as needed.
 
3. I have products of various sizes, how can I set shipping rates for those?
All products showing on Topdser is free shipping. You have to calculate the shipping cost into the price of the product.You can set diffierent prices for various sizes.
4. Who covers custom and taxes within Topdser?
Topdser does not handle any customs or taxes. They are covered by the end customer at the time of the purchase.
Inventory
 
1. How can I add my new category to Topdser?
Now you can only upload categories that can be found in category search of Topdser seller center.If you want to add new category,please contact with us.
 
2. How can I update my inventory?
We will need updates on the stock every week- so that orders do not have to be cancelled due to unavailability. We will require CSVs to be sent in every Monday.You can update stock quality of products via upload in seller center.
3. How can I disable select products?
If you wish to disable a product due to it being out of stock, or because you stopped offering it, you can delist the product.